She was great and I hope she is about the flight next spet Once i am likely again to St Thomas Thanks Mike
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twenty seventh Oct. I flew from Chicago to Manchester on AA54. You utilised a B757 which was fully unsuitable to get a seven hr journey. The seats spec/recline/legroom were being what I would hope on a vacation charter or commuter flight of one hour. In addition, the reading gentle did not function and besides the movie there was no channel open for music.
On 7/19/2013 I flew by way of American airlines from Columbus Ohio to Las Vegas Nevada. We had a layover in Dallas Tx, at your Fort Worth airport. I had the worst experience I've ever had Using the American Airlines representatives there and After i known as client service they ended up no help possibly. 1st, a single of one's representatives sent us to the wrong gate; I had to request a representative the place our flight can be departing from because a gate quantity wasn't on my boarding pass. We went towards the gate instructed and have been despatched to the incorrect gate, due to the fact we have been at the wrong gate we didn't listen to our departing flight details resulting in us to miss out on our flight. We went towards the counter asking for a status of our flight because we had heard practically nothing, one AA attendant in the station wasn't prepared to appear anything at all up due to the fact she was typing or doing something else. I spelled out to her that it was vital simply because we could skip our flight. She didn’t treatment. Despite the fact that there was a lengthy line of individuals waiting to talk to the only real AA rep out there. I waited in line for as long as I could, I then saw an AA consultant going for walks by and I ended her for help, she said there was nothing at all she could do and despatched us to another AA desk. We went to that desk and we have been advised our plane was ideal there exterior on the point of just take off and that they would not let us about the aircraft mainly because when they called the AA representatives around the airplane and talk to them to await us it tends to make everybody insane?
I even tried contacting on the phone and received nowhere; all I could hear can be a recurrent message and when I ask for to speak to shopper relations, I might get hang up on.
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The worst flight experience of my lifetime was using my loved ones of sixteen on American Airlines. Dropped our luggage each ways. We won't be traveling American once more.
we have been charged $861 to alter the flight itinerary. The journey company blames the AA to the higher price and AA washed their fingers.
My to start with and previous time for you to fly with American Airways: I am a larger female and I paid excess for seats on two of my flights in order that I would not be a burden to other passengers. Why I don’t know there was practically nothing distinct about them. My final flight to my location was cancelled and I did not figure out till I had been on my strategy to the gate. They attempted to rout me to a different airport with very little knowledge of the other airport. Following a four hour delay I arrived at my spot.
purchaser service agent with the “technologyâ€/web crew named lisa truly HUNG UP on me After i was speaking. i’ve under no circumstances had such a inadequate encounter just before. she was incredibly rude just before hanging up.
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American Airlines Shopper service hotline is well available and client welcoming. Regrettably, You must wait around around 2 minutes to talk to a shopper service representative. You will need to listen to an extended speech pertaining to present-day updates.
Upon arrival in Panama with flight AA959 on the list of two luggages, a Roncato luggage, ( pictures hooked up ) price €189 arrived broken. I quickly went to the appropriate office Within the airport, in which the sole comment was that they handed me a « checking Article Hurt observe », which I enclose herewith. I used the following day buying a brand new luggage and endeavoring to get in contact with the places of work by way of the phone quantities indicated over the said doc with out, however, receiving any reply – the cellphone is never answered and the line goes blank right after a number of minutes of waiting around, it does not matter which amount I dial. I So proceed my travel and on my arrival in Miami airport for my return vacation (flight AA2198 on March 24) I yet again attempt to Speak to your Business office in the airport, but the only information they might give me was to concern a criticism by browse around this web-site way of your web site, which I am now performing. Besides the above mentioned, I do have An additional – and probably additional severe – complaint. At some time of my reservation I paid an extra $88 ($forty four each) for added comfort and ease seats. To my shock, the seats turned out being the traditional – no extra – seats.
I spent 2 hours and also a 50 percent at AA counter and didn't have the selection as I have been explained to or to loose my ticket and go residence